Shipping policy

Returns

Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 


To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 21 days. 


Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at greenviewsteabrew@gmail.com and send your item to: Kil Kotagiri, Thuneri Road, TAMILNADU Kotagiri.


Shipping

Our products are shipped within 2-3 Days using the following carriers: , , , SHIPKART,DELHIVERY,ECOM EXPRESS,INDIA POST. To return your product, you should mail your product to: Kil Kotagiri, Thuneri Road, TAMILNADU Kotagiri. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over Rs.1000/-, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Don't hesitate to contact us if you have any questions.   

-Via Email:  greenviewsteabrew@gmail.com  

-Via Phone Number:  8870111149  

-Via this Link:  https://teaandbrew.com  

-Via this Address: 1/109-1, Kil Kotagiri,The Nilgiris 643236